Crystal Coast Restaurant Guide.com

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The Crystal Coast Restaurant Guide.com (CCRG) is dedicated to being a full service restaurant directory for Carteret County. Unlike other local sites that may list or feature your restaurant among other business types, CCRG is the only one focused solely on the food and beverage industry.  Through our products and services we can assist restaurants in gaining online exposure.

In addition to the services offered and provided by Crystal Coast Restaurant Guide.com, another advantage to partnering with us is the value added services offered by our parent company as outlined below.  Please read on for details about the types of services we provide and how you, your customers and your business can all benefit from these services.

Are You A:

Restaurant Owner?

Private Caterer?

Banquet Hall?

Specialty Shop Owner (Bakery, Coffee Shop, etc.)?

Whatever your F&B designation, Crystal Coast Restaurant Guide.com is here to help you increase your business.  With a primary focus in F&B, we are your number one source to market more efficiently and cost-effectively, and one of the only providers that can offer proven, trackable results.  In addition, wealso provide you with many operational solutions so you will benefit from:

• Increased Exposure
• Reduced marketing and Operational Costs
• Increased Productivity
• Maximized Bottom Line

We consider you our business partner.  We want to see your business thrive, not just survive, and we'd love to help you do that.  In these times, businesses must truly come together to help each other grow.

THE EMPTY SEAT!

In today's instant gratification society, it is essential for restaurant and hospitality owners to be able to understand how customers make their buying decisions, and how to capitalize on existing cutting edge technology.  Most people now begin their searches on the Internet and you need to tap into that resource.

As one of our Restaurant/Hospitality Partners, you: 

• Can harness the power of the Internet to your advantage
• Can have an attractive and profit-generating website
• Can have the ability to offer online ordering available for pick-up or delivery and secure payment before the order is even cooked
• Can have the ability to take advance orders and ship your product anywhere in the nation
• Can solidify and grow your local customer base
• Can reach more tourists looking online before they visit the area
• Can fill more tables
• Can participate in a community F&B website for pennies on the dollar in comparison to print, radio, television or any other traditional advertising mediums
• Can enter your events on our Events Calendar
• Can feature your restaurant with a premium profile page and rotating banner spot 

Get started today!

You can be a featured restaurant and have your own profile page with links to your website including a directions map to your location, your logo, photo of your restaurant and your menu for as little as $49 a month!

Get started today!

We provide a wide array of products and services that will help bring your restaurant business both online and off.  In addition, many of our offerings also serve to save your restaurant money on existing expenses.

Free Listing Placement

Unlike many existing restaurant portals or online directories, we provide a free placement listing for ALL restaurants!  We want to offer our visitors the best possible experience so they will keep coming back.  That being the case, we anticipate a very high-traffic site.  You can take advantage of that by participating in any of our Placement Packages.  There are four levels to choose from and even our highest level (which offers you the most in terms of how and where customers find you on the site) requires an annual investment that is less than the cost of an average newspaper ad - run just one time!  Please contact us for details.

SMS Marketing (Text Message Marketing)

SMS is the most direct way to communicate with your customers without picking up the phone and without spending a fortune.  We profide a fully scalable, web-based SMS platform for communication with your customers - customers who WANT to hear from you; who want to receive your offers.

So Why SMS?

• It's Direct - Consumers take their mobile phones with them everywhere they go, and always keep thm on.  In addition, 95% of all text messages are read!
• It's Interactive - Instant response mechanism delivering true one-to-one communication. Response rates are typically an astounding 10-20%.
• It's Memorable - 71-96% recall rate - the highest recall rate of any advertising or marketing medium.
• It's Viral - Up to 25% of people will show or forward a message to a friend or colleague.
• It's Permission Based - Companies always request and gain the customers' permission prior to sending SMS.

Suggested uses for restaurants include our Save and Eat coupon platform, as well as table ready notifications. With the coupon platform, customers can receive a coupon on their mobile phone that can be redeemed in your establishment. Customers won't have to worry about clipping and remembering to bring paper coupons, which result in higher redemption rates, and you don't have to spend ad dollars sending printed coupons to a blanketed, non-targeted audience. Other features and benefits include:

• Random coupon IDs can be generated and included with the distributed mobile coupons to facilitate redemption tracking;
• Messages can be timed to correspond with specific occasions such as meal times;
• Helps promote repeat purchases and drives customers back to your business.

Website Setup, Hosting and Management

A website should not just be a tool to list a few static pages. A website should be a tool for a restaurant to generate more profit. Many restaurants' websites poorly display their menu either by inserting a jpg image or pdf version.  We enter your menu item by item on its own page or pages.  We also build in an events page, a coupon generator, a map and directions page and much more.

By partnering with us, we will not only configure the website for your restaurant business, but the website will automatically integrate with enhanced services such as online ordering to make the website more dynamic and powerful.

Website Setup

Our technical staff will partner with your restaurant staff to configure and setup the restaurant’s website. Your site will be a stand alone website and will automatically integrate with all the services we offer, including a link from any of the paid placement packages within the online guide.  If you already have a website but would like us to rebuild/redesign it, we can help with that too.

Website Hosting

We will host your website on our servers.  Each restaurant will be provided with an exclusive domain name that visitors can use to access your website.  You can even transfer an existing domain name.

Website Management

It is not sufficient if a website is configured and merely running. It is important that the website is kept up to date with information about the events, specials and promotions that users can access. This will attract the users to frequently visit the restaurant’s website to view updates, promotions etc.

We provide exactly that to restaurants. We will keep your site up to date for you without requiring you to keep a technical staff to manage and maintain it.  

For more information, visit ProminentRestaurant.com

Video Production

Is your restaurant/business presented in the best possible light?  What if you could turn curiosity seekers into patrons?  More and more people search first on the web, and web video is an exploding medium.  How many of these online seekers and potential customers can you afford to lose?  Outside of actual experience, nothing can portray and showcase your business and its offerings better than video.  Using video will bring you closer to your customers.  

Now you can have your own channel on CCRG-TV.  We will provide a professionally produced video featuring your restaurant and host it on your channel, as well as on YouTube.  You will have the capability to add additional videos to your channel at any time, furthering your reach with our visitors and your potential customers.  

In addition, we can provide any custom video production you may require.  Our video crew has years of experience in video production with everything from wedding/event videos to television programming.  The use of video can be extremely productive as well.  For example, what if you created a video one time that offered staff training?  While you still may need to implement some "hands-on" training, think of the time you'll save on basic training pieces that never change or don't require hands-on!

Online Ordering

Time has become a luxury for many people and when they do have that time, it needs to be quality time they spend with their family and friends.  We have become a society of convenience, and the business owner who provides the most convenience wins!  According to the National Restaurant Association, take-out business is not only a growing trend, but it increases profit margins significantly.  It is important for restaurants to recognize this fact and provide a quick, easy and a convenient way for customers to order what they are looking for.

By partnering with us, restaurants can provide the most powerful, user-friendly online ordering facility to their customers. This includes secure online payments using any of the recognized credit or debit cards.  Please visit i-Waiter for more information about our online ordering engine.

For more information, visit ProminentRestaurant.com or i-Waiter. 

Increase Profits with Catering

POS (Point-of-Sale) Systems

When a restaurant computerizes operations, it stands to gain some very important benefits. Orders are tracked, check totals are always correct, people work together better than before and waste is eliminated or reduced. Unfortunately, most of the POS systems on the market cost between $15,000 and $40,000 depending on the number of terminals. At that price, computerization may not seem like a good use of working capital. 

The POS software package designed for Microsoft Windows XP and Vista Home Basic. It runs on almost any modern computer. It has a huge feature set that rivals packages like Micros, Digital Dining, Positouch, Silverware, Aloha, Restaurant Manager and other market leaders.  

POS Systems Work Well For:

• Fine Dining
• Fast Food
• "Mom 'n Pop"
• Drive In/Thru
• Steakhouse
• Buffet
• Neighborhood Bar & Grill
• Pizza/Italian
• Japanese Steakhouse/Sushi
• Coffee Shop/Cafe
• Bar/Night Club
• Wireless Handhelds 

Because every restaurant's operations are different, we conduct a customized analysis with you to determine your specific needs and procure an estimated cost.

For more information, visit ProminentRestaurant.com

Gift Cards and Loyalty Programs

Paper certificates are a thing of the past!  If you are still using them, you are losing money.  We can set you up with plastic gift cards which customize your restaurant, becoming an advertisement in your customers' wallets.  Another tremendous benefit of the plastic gift card is that any leftover money stays on the card.  You make your money upfront on the sale of the card. If the card doesn't get used, you profited.  If the card doesn't get used completely (a $100 gift card is presented for a $75 check), the balance stays on the card (or in your register), encouraging the customer to return.  You win whether they return or not!  Gone are the days of giving back change on a gift certificate. 

Building a strong and faithful customer base is very important for a restaurant’s business and revenue. By partnering with us and participating in the innovative loyalty programs we offer, restaurants can not only attract customers but make sure that they build a strong customer base by having them return for recurring business.

Plastic cards can be used as a Gift Card, a Loyalty Card, or both. 

For more information, visit ProminentRestaurant.com

Email Marketing

Email marketing is a great tool for restaurants to stay in touch with their patrons. Send newsletters, special offers and coupons, invitations, birthday and anniversary greetings, or get creative!

Sign up below for a free trial of the best email marketing software on the market.

Payment Processing

Processing credit cards is a key function of crucial importance to a restaurant. Whether you choose to go with a more sophisticated POS (point of sale) management system, computer software, or simply use a credit card terminal, you need and deserve reliability, speed and accuracy at fair and disclosed pricing.

Here are some of the benefits to allowing us to place your credit card processing service:

• State-of-the-art payment equipment and/or software
• 24/7 Customer Service 
• POS System Integration
• Wireless Tableside Terminals
• 99% Merchant Approval Rate
• American Express, Discover and Diner’s Club Free Setup
• Enhanced services such as Check Acceptance Services, Cash Advance Loans and more
• E-commerce – Available for taking credit cards with your online menu orders
• Ability to provide the most competitive processing rates in the industry

For more information, visit ProminentRestaurant.com